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Information for Students

Nigel Bickle, Deputy Chief Executive - Immigration, concerning the actions underway to improve processing of student visas in New Zealand. [ View online / Download ]

International Students
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For further information please click here to fill in an enquiry form and you will be contacted shortly.

NZ Immigration Services To find out New Zealand immigration policies and Visa services click here.

New Zealand School of Business and Government (SBG) Withdrawal and Refund Policy

Students may withdraw from their course at any time, and SBG may also terminate a student's enrolment for reasons which are at SBG's discretion, and in line with SBG policy.

To apply for a refund, a student must notify SBG of the intent to withdraw, and to request a refund. To avoid confusion about the student's intention, or the date of notification, this advice should be in writing. The official receipt and Offer of Place document must be returned to SBG the time that the request is made.

Please refer to the Student Handbook for further withdrawal and refund information.

Refunds at student request

Refunds of tuition, enrolment and material fees will be made in accordance with the following table. Refund of other fees will be made in accordance with the relevant policies.

Duration of course:	Date withdrawal request received:	Amount of refund:
More than 3 months	Within the first ten days of the course 1 (i.e., ten days after the first day)	Full refund of tuition, enrolment and material fees, less 10% or $500 whichever is the lesser of the two.
	After ten days	No refund

Payment of refunds

Refunds will be made by bank draft / telegraphic transfer in New Zealand Dollars or foreign currency equivalent at the time of the refund
Where the student is 18 years of age or older, the refund will be made to the student

SBG will advise the New Zealand Immigration Service of all international student withdrawals.

If a refund application is within the above requirements, we are required to inform the Immigration Service of changes to the student visa as part of the refund process. Therefore, we suggest that the student contact the Immigration Service promptly to advise of changes to their visa status, or that they are returning to their home country.

All applications for refunds must be on the Request for Refund Application Form, obtainable from the International Student Advisor. Supporting information must be submitted in writing to the International Student Advisor.